Goable — Terms of Service
Version: 2026-06-26.
1. The Agreement
These Terms ("Terms") govern your access to and use of the Goable services: the REST API, software development kits (SDKs), web console (console.goable.io), documentation, the open catalogue (CC BY 4.0), the published research dataset, and any other artefact made available by Fabio Carucci, an Italian sole proprietor trading as "Goable" ("Goable", "we", "us", "our"), collectively the "Service".
By:
- creating an account on the Service,
- generating or activating an API key,
- making any HTTP request to the API, or
- accepting these Terms in the signup flow,
you ("you", "Customer", "Tenant") accept these Terms and the referenced Privacy Policy, Acceptable Use Policy (AUP), Service Level Agreement (SLA), and, where personal data is processed, the Data Processing Agreement (DPA). The currently-published version of each document, available under https://goable.io/legal/*, is the version that applies on the date of acceptance; subsequent versions take effect per clause 13.
If you accept these Terms on behalf of an organisation, you represent that you have authority to bind that organisation; "you" then refers to that organisation.
Business/professional scope. The Service is offered exclusively to businesses and professionals acting in the course of their trade, business, craft, or profession; it is not directed to, marketed to, or intended for consumers. If, notwithstanding this, you access the Service as a consumer, any mandatory consumer-protection rights of your country of residence continue to apply and prevail over any conflicting provision of these Terms (see clauses 4.4 and 15.3), and the caps, exclusions, and jurisdiction provisions apply only to the extent permitted against a consumer.
2. The Service
Goable returns 0–100 suitability scores for outdoor activities, computed from real-time weather and multi-domain physics, together with related historical-aggregate, probabilistic-ensemble, climate-projection, personalized-decision, counterfactual, and parametric-underwriting surfaces. The Service is delivered as a stateless API; Goable does not host or operate an end-user-facing application.
Availability varies by surface and plan. Some endpoints are generally available (GA); others are offered in Preview (available for testing, excluded from the SLA, and not intended for critical decisions), released to design partners under limited access, or are planned and not yet available. The current status of each surface is stated in the documentation and, for uptime purposes, in the SLA. A surface described as planned or in Preview is not a current contractual capability.
Scores are decision-support model outputs, not safety guarantees, regulatory clearances, or substitutes for qualified local judgement. You are responsible for your own go/no-go decisions and for any output, recommendation, advice, or product you derive from the Service and relay to your own end users or counterparties. See clauses 7 and 8 for the related disclaimers and liability framework.
3. Accounts, plans, and API keys
3.1 Tenant model. Access is by per-tenant API key. Each tenant is a distinct organisation; pooling keys across unrelated organisations is prohibited under the AUP.
3.2 Key custody. You are responsible for keeping API keys secret and for all activity that occurs under your keys. Notify Goable immediately at security@goable.io if you suspect a key compromise.
3.3 Plans. The Service is offered on tiered plans (Free / Starter / Pro / Scale) carrying different rate limits, daily quotas, feature gates, and SLA targets. The currently-applicable plan and its limits are visible in your console; the SLA's commitments are in the SLA document.
3.4 Plan changes. You may upgrade or downgrade subject to the rules described in the console (e.g. a downgrade applies at the next billing period; immediate clamping happens only where the new plan's limits are below current usage).
3.5 Suspension. Goable may suspend keys or an entire tenant where there is non-payment, suspected abuse, an AUP violation, a security risk, or a request from a competent authority. Where practicable we give notice and a remediation window per the AUP enforcement ladder.
4. Fees and billing
4.1 Provider. Paid plans are billed via our payment processor, Stripe Payments Europe Ltd., on the plan's subscription or metered-usage terms.
4.2 Currency + taxes. Prices are quoted in EUR (€) excluding applicable taxes. You are responsible for any taxes other than those on Goable's net income (notably: applicable VAT/IVA, reverse-charge VAT for B2B customers in EU member states outside Italy, withholding taxes in your jurisdiction).
4.3 Metered usage. Where overage pricing applies (e.g. score requests beyond the plan's included monthly quota, or recommend-spot calls beyond the included monthly quota at €7.50/1k Starter / €4.00/1k Pro), usage is metered against the Stripe usage meter and invoiced on the regular billing cycle.
4.4 Non-refundable. Fees are non-refundable except as expressly required by mandatory consumer-protection law.
4.5 Failed payments. Failure to pay may result in suspension after the second retry (Stripe's default ~14-day window); termination follows per clause 10.
5. Acceptable use
Your use of the Service must comply with the AUP (https://goable.io/legal/acceptable-use). The AUP is incorporated into these Terms by reference and is effective on acceptance of these Terms.
6. Data
6.1 Customer Data. "Customer Data" means data you submit to the API as part of a request, the resulting responses logged for audit, and any outcomes you report against scoring sessions. Goable processes Customer Data to provide the Service per clause 2.
6.2 Personal Data. Where Customer Data includes personal data, the DPA governs Goable's processing as your processor under GDPR Article 28. The DPA is entered into and effective on acceptance of these Terms.
6.3 Research dataset. Where you opt in via the research-consent flag on your tenant record, aggregated, disclosure-controlled contributions of forecast × outcome pairs may be added to the published research dataset under the dataset governance described at https://goable.io/research. Aggregates are released only after a documented disclosure-control review; the controls applied before publication include k≥10 distinct contributors per released cell, ~1 km² spatial grid generalisation, and a 90-day publication lag. You may withdraw consent at any time; withdrawal stops future research processing. Already-released aggregates are retained only where Goable has determined they are no longer personal data or their retention is otherwise lawful, consistent with the governance described at https://goable.io/research/governance.
6.4 Open catalogue. The activity catalogue (@goable-io/profiles-catalog) is published under Creative Commons CC BY 4.0; it is open data, not Customer Data.
6.5 Audit log. Goable retains a tamper-evident, versioned per-request audit trail with retention controls, to support reproducibility, regulatory disclosure, and forecast-verification science. Retention is one year by default and may be extended under a signed DPA addendum.
7. Warranty disclaimer
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GOABLE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
Without limiting the foregoing:
- Suitability scores are model outputs and are NOT warranted to be accurate, complete, current, or fit for any particular purpose.
- Climate projections are scenario-conditional and carry the uncertainty bounds returned in the response payload.
- Probabilistic ensemble outputs are samples from a model distribution and are NOT actuarial reserves.
- The drift monitor + SPC charter are surveillance signals; they do not guarantee detection of every regime change.
8. Limitation of liability
8.1 Cap. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GOABLE'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS, WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL OR EQUITABLE THEORY, WILL NOT EXCEED THE FEES YOU PAID TO GOABLE IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. FOR FREE-PLAN USERS, THE CAP IS €100.
8.2 Excluded damages. IN NO EVENT WILL GOABLE BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS, LOSS OF GOODWILL, LOSS OF DATA, OR FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
8.3 Personal injury and property damage. GOABLE EXPRESSLY DISCLAIMS LIABILITY FOR PERSONAL INJURY, DEATH, OR PROPERTY DAMAGE ARISING FROM RELIANCE ON A SCORE, RECOMMENDATION, OR ANY OTHER SERVICE OUTPUT, TO THE EXTENT SUCH LIABILITY MAY LAWFULLY BE DISCLAIMED. Detailed reasoning is in the Liability Framework at https://goable.io/legal/liability-framework.
8.4 Statutory carve-outs. Nothing in these Terms limits liability that cannot be limited under applicable law (e.g. fraud, gross negligence, willful misconduct, statutory consumer-protection floors, and any liability that cannot lawfully be excluded). The Liability Framework document describes these carve-outs.
9. Indemnification
9.1 By you. You will defend, indemnify and hold harmless Goable, its affiliates, officers, employees and agents from and against any third-party claim arising from: (a) your use of the Service in violation of these Terms or the AUP, (b) Customer Data you submit, including any claim that Customer Data infringes third-party rights, or (c) representations you make to your end users about Goable, its methodology, or its outputs.
9.2 By Goable. Goable will defend you against any third-party claim that the unmodified Service, as provided by Goable and used in accordance with these Terms, infringes a third party's intellectual-property rights, and will pay finally-awarded damages or settlement amounts agreed by Goable. Goable's indemnity does not cover Customer Data, output-derived representations, or use combined with non-Goable products.
9.3 Procedure. The indemnified party must notify the indemnifying party promptly in writing, grant control of the defence and settlement (no settlement may impose obligations on the indemnified party without their consent), and provide reasonable cooperation.
10. Term and termination
10.1 Term. These Terms begin on first acceptance and continue until terminated.
10.2 Termination for convenience. Either party may terminate for convenience with 30 days' written notice (email to the tenant contact or to contact@fabio-carucci.com is sufficient).
10.3 Termination for cause. Either party may terminate immediately on written notice if the other party materially breaches these Terms and fails to cure within 14 days of notice, or in cases of insolvency, bankruptcy, or assignment for the benefit of creditors.
10.4 Effect of termination. On termination: (a) your access to the Service ends; (b) outstanding fees become immediately due; (c) Goable retains audit and billing records as required by applicable law; (d) already-released research aggregates you previously consented to are retained per clause 6.3; (e) tenant-scoped personal data is deleted or anonymised per the DPA termination provisions.
10.5 Survival. Clauses 4 (paid fees), 6.3 (research aggregates), 6.5 (audit log retention), 7 (warranty disclaimer), 8 (limitation of liability), 9 (indemnification), 11 (confidentiality), 12 (intellectual property), 15 (governing law + dispute resolution), and any other clause that by its nature should survive, survive termination.
11. Confidentiality
11.1 Definition. "Confidential Information" means non-public information disclosed by one party to the other that is identified as confidential or that a reasonable person would understand to be confidential. It excludes information that is or becomes public through no fault of the receiving party, was rightfully in the receiving party's possession before disclosure, is independently developed without use of Confidential Information, or is rightfully received from a third party without confidentiality obligations.
11.2 Obligations. Each party agrees to (a) use Confidential Information only to exercise rights and perform obligations under these Terms, (b) protect Confidential Information with at least the same degree of care it uses for its own Confidential Information of similar nature (but no less than reasonable care), and (c) limit access to those of its employees, contractors, and agents who have a need to know and are bound by confidentiality obligations no less protective than these Terms.
11.3 Compelled disclosure. A party may disclose Confidential Information to the extent required by law or by a court order, provided it gives prompt notice (where lawful) and reasonable cooperation to allow the disclosing party to seek a protective order.
12. Intellectual property
12.1 Goable IP. Goable retains all right, title, and interest in and to the Service, the engine source code, the trained calibration curves, the drift charter, and all related intellectual property other than (a) Customer Data and (b) the explicitly-licensed open artefacts (the catalogue under CC BY 4.0, the published research dataset under CC BY 4.0, the open verification metrics).
12.2 Customer IP. You retain all right, title, and interest in Customer Data and any output you derive from the Service. You grant Goable a worldwide, non-exclusive, royalty-free licence to process Customer Data solely to provide the Service per these Terms (and, where you opt in, to contribute aggregated research contributions to the research dataset per clause 6.3).
12.3 Feedback. Goable may use feedback, suggestions, or feature requests you provide on a perpetual, royalty-free basis, without obligation to you.
13. Modifications to these Terms
13.1 Updates. Goable may update these Terms from time to time. The current version is always published at https://goable.io/legal/terms-of-service.
13.2 Material changes. Material changes are notified by email to the tenant contact at least 30 days before they take effect, except where the change is required by law (in which case notice is given as soon as practicable). Material changes include but are not limited to: changes to the liability cap, the indemnification provisions, the data-processing scope, or the governing-law clause.
13.3 Continued use is acceptance. Continued use of the Service after the effective date of an updated version constitutes acceptance of the updated Terms. If you do not accept the update, your sole remedy is to terminate the Agreement per clause 10.2.
14. Miscellaneous
14.1 Entire agreement and order of precedence. These Terms, together with the Privacy Policy, the AUP, the SLA, and (where applicable) the DPA and the Liability Framework, constitute the entire agreement between you and Goable concerning the Service and supersede any prior agreement on the subject. In case of conflict, the following order of precedence applies: (1) any signed order form or master agreement between the parties; (2) for data-processing matters, the DPA, including the Standard Contractual Clauses it incorporates, which prevail for questions of international data transfer; (3) these Terms; (4) the other referenced policies (Privacy Policy, AUP, SLA, Liability Framework). The DPA states the same order of precedence for the documents that govern data processing.
14.2 No waiver. Failure to enforce any provision is not a waiver of that provision.
14.3 Severability. If any provision is held unenforceable, the remaining provisions remain in effect; the unenforceable provision is replaced by an enforceable provision that most nearly reflects the parties' intent.
14.4 Assignment. You may not assign or transfer these Terms without Goable's prior written consent, except in connection with a merger, acquisition, or sale of substantially all of your assets. Goable may assign these Terms in connection with a merger, acquisition, sale of assets, or similar transaction, on notice.
14.5 Force majeure. Neither party is liable for any failure or delay in performance (other than payment obligations) caused by circumstances beyond its reasonable control, including acts of God, war, terrorism, riot, insurrection, government regulation, supplier failure (notably any failure of an upstream weather-data provider), or internet/utility outage.
14.6 No agency. These Terms do not create a partnership, joint venture, agency, or employment relationship.
14.7 Notices. Notices to Goable must be sent to contact@fabio-carucci.com and, for legally-significant notices, also to the operator's registered address: Fabio Carucci (trading as Goable), Magliano Alfieri, 12050 (CN), Italy. Notices to you are sent to the contactEmail on your tenant record.
15. Governing law and dispute resolution
15.1 Governing law. These Terms are governed by the laws of Italy, without giving effect to its conflict-of-law principles, except where mandatory consumer-protection or data-protection law of another jurisdiction applies.
15.2 Jurisdiction. Any dispute arising out of or in connection with these Terms is subject to the jurisdiction of the competent courts of Italy, except that either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.
15.3 EU consumer carve-out. Where you are a consumer resident in the European Union, nothing in this clause overrides the mandatory consumer-protection rights of your country of residence.
16. Contact
Legal / contractual notices: contact@fabio-carucci.com
Privacy: privacy@goable.io
Security disclosures: security@goable.io
General: contact@fabio-carucci.com
Operator: Fabio Carucci (trading as Goable), Magliano Alfieri, 12050 (CN), Italy. P.IVA IT04133450041.
Last updated: 2026-06-26. This document is published at https://goable.io/legal/terms-of-service. The canonical version that applies to your account is the one stored in legal_documents and accepted at signup; on request, a tenant can obtain a downloadable copy of the full text, version, content hash, and acceptance timestamp of the version they accepted. See clause 13 for the version-acceptance contract.